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  1. A load entry form filled with shipper, consignee, dates, equipment and a pickup reference, as Save is clicked

    For brokers

    My load board isn't tied into Aljex. Do I retype every load?

  2. A customer card set so only two picked teammates see its loads, in front of another office's board that shows none of them

    For brokers

    Nobody else should see my customer list. How do I keep it private?

  3. A messy customer spreadsheet behind a clean list of loads with cities, states and equipment

    For brokers

    Putting the loads in eats my whole morning. How do I stop retyping?

  4. A new lead from SmartAgent with the carrier asking $2,150 on a flatbed that is ready today, and a callback is starting

    For brokers

    The carrier's over my max on a same-day load. Who decides?

Editors' picks

  1. A phone agent card showing a carrier asked for a person and was passed to Dana, who is now connected

    For brokers

    Carriers want to talk to a person. How do I answer every call?

  2. A load entry form filled with shipper, consignee, dates, equipment and a pickup reference, as Save is clicked

    For brokers

    My load board isn't tied into Aljex. Do I retype every load?

  3. A customer card set so only two picked teammates see its loads, in front of another office's board that shows none of them

    For brokers

    Nobody else should see my customer list. How do I keep it private?

For brokers and agencies

Playbooks for taking a shipper's loads from the inbox to a covered truck.

See all stories

Technical papers

How SmartLoads stores, matches and moves a load, for people who build on it.

See all stories

Trucking industry analysis

What is changing on the road, and what a brokerage desk should expect.

See all stories
ReThink 2027

ReThink 2027 LIVE

Rethink Freight Brokerage 2027

  • 12:00–1:00 PM Central (1:00–2:00 PM Eastern)
  • On Zoom · Free

A free one-hour webinar for freight agents and small brokerages.

Save your seat

What we'll cover

The 2027 outlook

How super intelligence (SI) is changing freight, and what it means for shippers, agents, brokers and carriers.

Saving time with SI agents

Turn load emails, spreadsheets and PDFs into posted loads, and keep a person booking.

Onboarding new customers

A repeatable first week, from each customer's rules to their load emails.

Your website and AI search presence

Get found on Google and in AI answers, and turn visitors into quote requests.

The latest

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The archive

Every story, grouped by topic.

For brokers and agencies

24 articles

Technical papers

8 articles

Trucking industry analysis

4 articles

New ways of working. The same human judgment.

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